Customer Testimonials

We had built a new home, so we had new spaces to fill. We traveled to North Carolina to meet with Kathy. We had sent her our blueprints in advance, so when we arrived she had room layouts ready to show us. Kathy helped us pull together spaces that are both beautiful and practical. She has a great eye for selecting fabrics and finishes. It was well worth the trip.

Angeline Protogere, Communications Manager and Michael Protogere, Business Owner and CEO Carmel, Ind.

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Over the course of more than thirty years my wife Mary Lou and I purchased furniture from several different North Carolina retail outlets. By far, the most significant and numerous purchases were from Boyles in High Point. The singular reason we favored Boyles was the competence, knowledge and customer care we received from our sales representative, Kathy Gordon.

Kathy sincerely cares about her customers. She is an excellent listener, with an amazing command of the broad furniture market and a detailed understanding of the manufacturers Boyles represented. One trait Kathy exhibits that I found invaluable was her superb attention to detail. She was meticulous in the completion of orders, shipping instructions and billing. As we were ordering furniture from several hundred miles away this attribute was of paramount importance. Her follow up and follow through from start to finish was unparalleled.

We used Kathy for all our major furniture purchases for years without hesitation. We were continually extremely satisfied with her responsiveness, her ability to crystallize our thoughts into concrete ideas and her resourcefulness. She is, quite simply, a gem!

Victor N. Daley Former Chief Administrative Officer, Executive VP AmerUs Group Des Moines, Iowa

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Kathy Gordon has been one of the hardest working designers I've had the pleasure of working with. As general manager of Boyles' Jamestown location, I had the distinct pleasure of dealing with Kathy's customers who were always complimentary of her design suggestions, talents, and abilities. Kathy's clients always mentioned that she strove to make their home reflect their personality and lifestyle, not necessarily a reflection of Kathy. I am sure that anyone who makes Kathy's talents available to them will be thrilled with the results. Kathy made working at Boyles a pleasure! Joe VanKuiken
When you hire someone, for whatever reason, you expect that person to move quickly and competently and report back immediately. You count on that person to promptly reply when called on. You look for that person to be on time for appointments, and most of all you demand results. If it's furniture that you'd like assistance with, look no further than Kathy Gordon. She has years of experience in and great knowledge of the High Point market. She has the ability to discern her clients individual style to help manifest their design needs. Doing all this with a smile on her face is Kathy's joie de vivre. I highly recommend Kathy Gordon. Ken Gordon
Kathy is a talented designer. She is detail oriented, and an extremely organized business woman. She is energetic and efficient when working with clients. She earns the respect of her clients with her professionalism and her willingness to respond quickly to their design needs. Miriam Bonds

In reference to Kathy Gordon's furniture consultation services and products, I applaud them! Kathy has been a true gem in helping us with various rooms and products in our home, from advising us on re-doing the entire nook off our dining room to assisting us with furniture in our daughter's room. She also helped us divide our twin sons' bonus room so that everything is at peace up there now.

Kathy regularly informs us of new products for our home, based on her observations, along with special pricing. She is knowledgeable, helpful, and thorough. I know when she puts her finger on things, they will be done 100%. I welcome her services again, both in our current home and in future homes. Best of wishes on your success, Kathy!

Angelin Ham
Thank you for the personal attention, grasp of our requirements, and, most importantly, quick understanding of our taste, that you displayed last Saturday. You know the stock. You do your homework. You are terrific at what you do. All together you made it possible for us to have an efficient and extremely productive buying experience in a very short period of time. I would not have believed it possible. We continue to be excited about our purchases and can't wait for delivery! Anne Macclintock
Four years ago we moved from our large historic home to a small urban townhouse and a country place on the river. Since both locations need furnishing a shopping trip to North Carolina has become part of my winter schedule each year. During my first trip to NC I met Kathy Gordon. Kathy caught on quickly to what I was trying to accomplish and has helped broaden my vision for our new homes by pointing out options that wouldn't have occurred to me. Shopping with Kathy helps me maximize my time in NC and purchase with assurance. I also appreciate her respect for cost considerations. As part of my trip last winter Kathy gave me a tour of the fabric and decorating shops in the area and we found the most wonderful piece of fabric for new living room drapes. Dianne Mueller

I WANTED TO THANK YOU AGAIN FOR ALL YOUR HELP THIS PAST WEEKEND  FINDING FURNITURE FOR OUR HOME.  YOU AND CATHERINE MADE THE DAY FUN AND STRESS FREE.  GRAY AND I ARE SO PLEASED WITH EVERYTHING WE CHOSE AND  CAN'T WAIT TO SEE IT IN THE HOUSE.  YOU'RE THE BEST!!  I HAVE ALREADY TOLD THE GIRLS IN MY OFFICE THAT IF THEY EVER NEED FURNITURE THEY MUST GO TO FURNITURLAND SOUTH WITH YOU!   THANK YOU AND GOD BLESS:)  WE WILL SEND YOU PHOTOS WHEN OUR NEW FURNITURE ARRIVES!

Dianne Wooten

After moving around the world and living with company-provided furniture for years, my family and I were finally moving to a location that required us to have our own things. I was so excited to be buying my own furniture at last! I'd always heard about Highpoint, NC - but when I looked on-line the idea of shopping there was completely overwhelming. So many shops! So many vendors! I found several designers who offered tours, but Kathy was the only one who was enthusiastic about working with me long distance. Because of my tight time-line, and International living situation, I had to begin my shopping while I was still outside of the USA. Kathy and I emailed back and forth several times a week for a couple of months. She asked me to send her photos of furniture I liked so that she could get a feel for what would work for my family. Every time I sent her a batch of photos she sent back a few of her own and asked what I thought. By the time I was able to travel to Highpoint she had already worked out a game plan for our shopping trip. We spent two days together going to the vendors that she picked out based on our previous back-and-forth emails. In our short time together I chose furniture for every room in my house. I also bought a gorgeous patio set. There is a flow through my house that I have never achieved before.

I know that if I had tried to do this on my own it would have been a spectacular and expensive failure. With Kathy's help I have a beautiful home full of elegant furniture. It looks as if I spent years choosing each piece individually. I don't think anyone would believe that I got in all in two whirlwind days!
In addition to being a terrific designer, Kathy was also a lovely hostess. She picked me up at the airport, drove me to my hotel, drove me around all day both days and then took me back to the airport. I can't recommend her highly enough. And if I ever find myself in the wonderful position of having to buy a houseful of furniture again - Kathy Gordon will be my first call!
Kathleen

My wife and I needed someone to assist us in decorating our home in Florida and fortuitously found Kathy Gordon.  Every morning Kathy picked us up at our hotel and chauffeured  around the area. Through her contacts, Kathy introduced us to both private and public showrooms.  We methodically worked from morning until night, viewing furniture, accessories, fabrics, rugs, and a myriad of accessories.  What could have been a very stressful endeavor, was transformed into a fun experience.  We would highly recommend Kathy Gordon if you are in need of a top notch interior decorator.

Ruth and Glenn

We had just moved from another state and our furnishings, while many of them quality pieces, could best be described as a hodge-podge plunked down into our new home and surroundings. We needed to furnish guest rooms and somehow pull together the living room and the upstairs television viewing room. Kathy, to the rescue! She drew up numerous plans, explained the advantages of each, and let us decide. Then, using her extensive contacts, she ushered us around High Point, and helped us choose the right pieces and upholstery. We couldn't be more pleased. And, she did it all within budget! We are so grateful to Kathy and would recommend her without hesitation to anyone needing assistance in achieving their dream home.

Ginny Bates

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